Customer Support
At Area Mama Beauty Products Trading, we are committed to providing prompt, friendly, and professional support for all your needs — before, during, and after your purchase.
1. How to Reach Us
Our support team is available to assist you with orders, returns, product inquiries, or any other concerns.
📧 Email: support@areamama.store
🕐 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT +0)
We aim to respond to all customer inquiries within 24 hours (excluding weekends and holidays).
Live Chat Support? Click Here
2. Support for Returns and Refunds
- If you wish to return a product under our 7-day money-back guarantee, contact us within 7 days of receiving your order.
- Please include your order number, a brief description of the issue, and relevant photos if the product was damaged or incorrect.
- Our team will guide you through the return process step-by-step.
3. Product & Order Inquiries
Whether you’re unsure which product suits your skin type or need help tracking your order, our support team is happy to help.
We can assist with:
- Product recommendations
- Order status updates
- Payment or checkout issues
- Delivery concerns
4. Feedback & Complaints
We value your feedback. If something didn’t meet your expectations, we want to know so we can make it right. Your feedback helps us grow and serve you better.
Your satisfaction is our priority.
Thank you for choosing Area Mama Beauty — where beauty meets care.